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  • Is advance reservation required for massage sessions?
    Yes. We require advance reservations to confirm availability and schedule a visit. Call us at: +48 22 321 87 75.
  • Are massages also available to non-fitness center guests?
    Yes, our massages are available to individuals who do not have a membership at our fitness center.
  • Does the fitness center have changing rooms and showers?
    Yes. Each locker room (male and female) is equipped with showers.
  • Do you offer a free trial period?
    We do not offer a free trial period, but you can purchase single entry visit to Heart Gym & Wellness. If after purchasing a single entry you decide to purchase a membership - the value you paid for the single entry visit will be deducted from the first membership payment.
  • Do you accept MultiSport program?
    No. Only Heart Gym & Wellness memberships are valid at our club.
  • Do you offer massage services for couples or groups?
    We have two separate massage rooms, and each room is used for massages for one person.
  • Is there a gym available in the fitness center?
    Heart Gym & Wellness is a two-level modern gym equipped with the latest technological solutions, cardio equipment, a crossfit gate, strength machines, and various accessories from the LifeFitness brand.
  • What types of memberships do you offer?
    We offer four types of memberships depending on the contract duration and payment method: 1-month membership (single payment) 3-month membership (monthly payment) 12-month membership (monthly payment) 12-month membership (upfront payment).
  • What are the opening hours of the fitness center?
    Heart Gym & Wellness is open daily from 06:00 to 22:00.
  • Do you offer group classes?
    Yes. Our club offers classes with instructors, as well as group classes with the interactive Funxtion platform. You can find the full schedule in Group Classes tab on our website.
  • Is there parking available for customers?
    Yes. Our members can use a 2-hour free underground parking located on levels -3 and -4. Additional time exceeding 2 hours requires payment at the Radisson Collection hotel reception on level 0.
  • What types of massages do you offer in the fitness center?
    We offer three types of massages: Classic massage, Aromatic massage, Shea butter massage. Massages are available in durations of 60 and 90 minutes.
  • Do you have fitness instructors/personal trainers?
    Yes, our fitness trainers are available for collaboration. More information about personal training can be found on our website.
  • Does the fitness center have a pool and saunas?
    Yes. In our club, you will find both a pool, jacuzzi, dry sauna, and an infrared sauna.
  • Is a membership required to use the fitness center?
    No. In addition to memberships, you can also use single entry tickets priced at 150 PLN.
  • What are the sauna opening hours?
    The sauna area is open daily from 08:00 to 22:00.
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